Transform Patient Care with DolphinCX
Instant, Personalized Care with Real-Time Data Access
In today's fast-paced healthcare environment, delivering personalized patient care is essential. DolphinCX empowers healthcare organizations to instantly connect callers with professionals who have real-time access to their medical history. This seamless integration ensures that every interaction is informed, personalized, and efficient, improving patient outcomes and satisfaction.
Benefits to Healthcare Organizations
Personalized Care
Deliver care tailored to each patient's unique medical history and current condition.
Increased Efficiency
Reduce administrative burdens and streamline operations with real-time data access.
Higher Patient Satisfaction
Ensure patients feel valued and cared for with personalized, informed interactions.
Flexibility and Scalability
Adapt DolphinCX to the unique needs of your healthcare organization, regardless of size.
How it works?
1
Call Initiation
Patients contact the hospital or healthcare provider through DolphinCX. The system identifies the patient and pulls up their medical history in real-time.
2
Seamless Communication
The healthcare professional can then choose the most appropriate communication channel—audio, video, or chat—to interact with the patient, based on the nature of the inquiry.
3
Informed Interaction
With instant access to the patient's medical records, healthcare professionals can provide personalized advice, make informed decisions, and ensure that the patient receives the best possible care.
4
Follow-Up and Documentation
After the interaction, all communication is documented and integrated into the patient's medical records for future reference, ensuring continuity of care.
Key Features
Real-Time Medical History Access
Healthcare professionals can access patients' medical records in real-time during calls. This capability allows for quicker, more accurate decision-making and personalized care at every step.
Seamless Communication Across Multiple Channels
DolphinCX enables seamless switching between audio, video, chat and document share, ensuring that communication is tailored to the situation and the patient's needs.
Enhanced Patient Satisfaction
By providing immediate access to relevant medical professional. Patient just don’t need to remember any phone number, carry any medical record, give any personal history. They can access over mobile app, website or just call.
Improved Operational Efficiency
Reduce the time spent on accessing and sharing medical information, leading to faster diagnoses, more effective treatment plans, and overall improved healthcare delivery.
Use Cases
Emergency Care
Quickly assess a patient's condition by accessing their medical history in real-time during emergency calls.
Routine Check-Ups
Conduct video consultations with patients, using their medical history to offer personalized advice.
Chronic Condition Management
Use DolphinCX to manage and monitor patients with chronic conditions, ensuring continuity of care through seamless communication.
Ready to Elevate Patient Care?
Get Started with DolphinCX
Contact us today to learn how DolphinCX can revolutionize your healthcare organization by providing personalized, efficient care at every step.
